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Brightcloud Partners with Vonage in Major CX Boost
IPI: Post-COVID Opportunity for Contact Centres
DVLA Picks Wavenet to Innovate Contact Centre
Customer Data Platform
Twilio’s Top Tips for Customer Engagement
Big CX News You May Have Missed
Post-COVID CX Means Old Habits Really Do Die Hard
Salesforce to Reopen offices in May
Poland Ranked Third in Poll of Top CX Locations
HSBC Agents to WFH Permanently
Verint Chosen by Vericast to Improve its Contact Centres’ Customer Experience
Cisco: Accelerating Digital Agility for Recovery
Talkdesk Launches Vacation Solution
Uniphore Injects $140m into Company Following AI demand Spike
Observe.AI Appoints Jon Heaps as Channel VP
AppyThings wins two Google Cloud Awards
