Home → Customer Engagement Platform
Contact Center & Omnichannel
Treasure Data and Sinch Partner on Mobile Omnichannel Engagement
Vonage Ramps Up Its Conversational App Capabilities
Dialpad Adds New Digital Channels and Virtual Agent Support
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Qualtrics Launches Digital Experience Metrics Framework
Infobip Adds SMS and WhatsApp to Adobe Commerce
Forethought Integrates with Zendesk
Twilio Releases a New Solution to Boost Contact Centre Sales
Online Survey Provider Typeform Closes $135M Series C Round
Dixa Acquires Miuros and Solvemate
Pairing Customer Feedback Strategies with Right Communications Channels
Glia Teams Up with Sureify
Commerce.AI Platform Added to Genesys AppFoundry
ZoomInfo Launches Account-Based Marketing Platform
BIG CX NEWS from Avaya, Twilio, and Genesys
Digital Experience Platform Piano Acquires SocialFlow
Medallia to Help 1,000 Hyatt Properties Enhance Guest Experiences
