Home → Customer Engagement Platform
Contact Center & Omnichannel
Medallia Digital Suite Launch Teams Feedback with Big Data
Microsoft Launch Dynamics 365 Customer Service CCaaS
Thoma Bravo Buys Medallia for $6.4bn
Olo to Acquire Customer Intelligence Platform Wisely
Haptik Launches New Self-Serve Enterprise CX Platform
Uncategorized
Zendesk to Acquire SurveyMonkey
Bavard Integrates with Zendesk to Boost Capabilities
Vonage Partners with Etisalat Digital
Customer Analytics & Intelligence
LivePerson Acquires VoiceBase and Tenfold
Hybrid Work Priority for Nextiva as Contact Centre Updates Launched
Connectly.ai Named WhatsApp Business Solutions Provider
‘Facebook can’t repair brand perception by changing its name’
Khoros Collaborates with AWS
NetSfere Launches New Omni-channel Portal
Puzzel Signs Deal with EvaluAgent to Optimise EX & CX
Uniphore Completes Jacada Deal & Unveils New Platform
