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Contact Center
Afterpay Introduces Afterpay Ads to Drive Customer Engagement
Workforce Engagement Management
Zendesk Adds New Features to CX Collaboration Tools
87% of Firms Cite Covid for Cloud Migration Acceleration, says Cisco
CPaaS Provider Soprano Launches Contact Centre Feature
Puzzel: Five Stats to Demonstrate Importance of EX
Dubber Adds Video Recording for Cisco Webex Meetings
40% of SMEs Have No Plan for Digital CX Transformation
50% of Transactions to be Contactless by End of 2022
WestStar Adopts Cloud Banking Pioneer nCino in CX Boost
AT&T Unveils New AI-Powered Capabilities
Medallia Launches Healthcare Engagement Suite
Convoso & Contact Centre Compliance Announce API Integration
Avaya and Microsoft Azure Announce CPaaS Integration
Vocus Collaborates with AWS in Digital CX Boost
PCI Pal Secures Phone Transactions for GC Business Finance
Voice of the Customer
Puzzel: Top-Tips For a Successful Survey Strategy
