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Contact Center
Aircall: How Businesses Can Maintain Customer Service During Disruption
CRM
HubSpot Announces $100mn CRM Platform Fund
Open Source SMB CRM and ERP Odoo Reveals $215mn Funding
Unanet CRM Joins Unanet Connect Integration Marketplace
Unanet Launches Government Contractor CRM
Krisp Wins $10,000 for Charity at Talkdesk Digital Showdown
Customer Data Platform
All Enterprises Recognise the Value of Voice Recording
What Did You Miss at ICMI Contact Centre Expo 2020?
Mondago Takes Top Prize at Cloud Comms Summit Shark Tank
Introducing the New Spearline Voice Assure
What Happened at Cyara Xchange 2020 Virtual Summit?
What Did You Miss at NICE Interactions Live 2020?
Chorus.ai Launches Amazing Outcome-Based Analytics
AWS Launches Contact Center Intelligence Bundle
Five9: Record-Breaking Q2 was Fueled by COVID-19
Verizon Taps Google Cloud AI to Enhance CCX
