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Contact Centre
8×8 Introduces SMS Fraud Prevention API
Journey’s Biometric Authentication Tech Added to Avaya HCS
Contact Center Compliance: The Pitfalls, Best Practices, and Tech
Avaya Reseller Pleads Guilty to Playing a Part In $88MN Scam
What Is Voice Biometrics and Why Should Your Contact Center Have It?
Avaya Accused of “Massive Fraud” In Bondholder Lawsuit
Pindrop Partners with Odigo
Pindrop Releases New Customer Authentication Features
WFO
Salesforce Teases Its Summer ‘22 Release
Pindrop Partners With Google Cloud
Five9 Announce Pindrop Partnership
AIB Accelerates Digital Transformation with IBM
Best Practice Guide to PCI DSS Compliance
Can You Fool Voice Biometrics?
The Pros and Cons of Voice Biometrics Technology
What is Voiceprint and How Can it Combat Fraud?