Home → Generative AI
Customer Analytics & Intelligence
Cognigy and Avaya Form Conversational AI Alliance
Big CX News from Google, AWS, and Cisco
Contact Center & Omnichannel
AWS Launches Step-by-Step Guides for Amazon Connect
Google Adds a Generative AI App Builder to Its CCaaS Platform
CRM & Customer Data Management
How Will Einstein GPT Improve the Contact Center?
Cisco Introduces Its “Self-Learning Contact Center” Vision
RingCentral Releases a Conversational Analytics and Automation Platform for Sales Teams
NICE Launches ‘Groundbreaking’ Generative AI Solution
Big CX News from Avaya, Google, and InMoment
Uncategorized
InMoment Releases an “Industry-First” GPT-Fuelled Innovation for VoC
Diving Into Adobe’s Real-Time CDP Updates
The Latest on Bard, Google’s Answer to ChatGPT
The Hottest Trends in CCaaS for Hybrid Work in 2023
Workforce Engagement Management
Thus Spoke ChatGPT
NICE Achieves Milestone of One Million Agents on CXone
Big CX News from Salesforce, Domo, and Genesys
