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Workforce Engagement Management
WFH Could Hold Back Younger Agents
Sensée Creates 500 New WFH Jobs
Rise of Hybrid Working and the Spotlight on EX
WFH Scrapped for More Than Half of Workers
Loyalty Management
Half of Employers Plan to Increase Corporate Gifting
NHS Staff in Scotland to WFH Permanently
60% of Business Leaders Now Open to WFH
Bridgepointe Joins Evolve IP Partner Programme
RingCentral Announces Rooms Enhancements for Hybrid Models
Contact Center
ServicePower Adds Field Service Management Partnerships
CRM
Allego Launches Digital Sales Rooms
The Golden Trio for Distributed Contact Centres
Genesys Publishes Sustainability Report
Voice of the Customer
Panion Debuts B2B Community Management Platform
Customer Data Platform
How Real-Time and Predictive Analytics Help a Hybrid Workforce
Cisco Unveils Webex Innovations to Enable Hybrid Work
