Home → Mergers and Acquisitions
Contact Center & Omnichannel
CM.com Purchases CX Company for €15.5m
Genesys Purchase nGUVU for Employee Experience Boost
Five9 Had a Really Good Year Last year
3CX Acquires WP-Live Chat to Expand Market Reach
Upland Software Announces Acquisition of InGenius
Customer Analytics & Intelligence
CallCabinet Announces Acquisition of SIP Print
Intermedia Acquires Telax for Omni-Channel Cloud
Calabrio Acquires Teleopti for CX Intelligence
Talking AI Strategy with West Corporation
Evolve IP Acquires NLP and Speech Analytics Firm
Workforce Engagement Management
Callware Acquisition Increases Sabio WFO Capabilities
Catching Up with Dialpad following TalkIQ acquisition
RingCentral Acquires Customer Engagement Platform “Dimelo”
The Market for Machine Intelligence: Assessing AI
Vonage to Acquire CCaaS Leader NewVoiceMedia for $350M
How Disruptive is Amazon Connect?
