Home → Mergers and Acquisitions
Contact Center
Ericsson to Acquire Vonage for $6.2B
Conversational AI
LivePerson Acquires VoiceBase and Tenfold
Puzzel Extends Smart Experiences with Vergic Acquisition
CallMiner Acquires Machine Learning Provider OrecX
Genesys Acquires Pointillist and Exceed.ai
CRM
Sylogist Acquires Donor Engagement Mission CRM
Workforce Engagement Management
BetterUp Acquires Motive and Impraise to Accelerate Growth
CPaaS Firm thinQ Acquires Messaging API Platform teli
Text Analytics
InMoment Completes Acquisition of Lexalytics
Loyalty Management
Bigtincan to Acquire Sales Readiness Platform Brainshark
Zendesk Acquires Automation Startup Cleverly.ai
Serviceaide Acquires SunView Software
Customer Data Platform
Litera Acquires Concep to Drive Data-driven Insights Adoption
Avaya Acquires Contact Centre Developer CTIntegrations
Voice of the Customer
Experience Platform Medallia to go Private for $6.4bn
Salesforce Completes $27.7bn Slack Acquisition
