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Contact Center & Omnichannel
Zoom Discusses Its New Contact Center Solution
Content Guru Partners with Cinos
Virtual collaboration Platform Miro Closes a $400M Funding Round
Customer Engagement Platforms
Cisco and Zoom Invest $8.7m in Mio
Glia and Zensar Partner on Financial Institution Customer Service
CRM & Customer Data Management
Why Scaling Companies Need To Reimagine Their Tech Stack To Thrive in 2022
Puzzel Debuts Digital Engagement Customer Experience Solution
HubSpot Service Hub Review: Exploring the Features and Benefits
Hybrid Working: Overcoming Contact Centre Leaders’ Concerns
Freshdesk Omni-Channel Suite Review: Knowledge Base Access
Microsoft Dynamics vs Zoho CRM: Leading CRM Solutions
Thoma Bravo Buys Medallia for $6.4bn
Vonage Partners with Etisalat Digital
SAP CX LIVE: SAP Announces Microsoft Teams Integration
Khoros Collaborates with AWS
Uniphore Completes Jacada Deal & Unveils New Platform
