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Contact Center & Omnichannel
8×8 Launches Teams Cloud Solution
Sabio Acquires Voicebot Specialist Fonetic
Confirmit and FocusVision Complete Merger
Sabio Group Acquires Makepositive
Deliveroo Selects SVL to Provide Agent WFM
Medallia Acquires Analytics Firm Decibel
NICE Cloud Offering Selected by Skipton Building Society
Bennetts Migrates Contact Centre to Twilio
InterSystems Launches Appointment Programme Solution
Calldrip to Collaborate with VinSolutions Connect CRM
SAP Selected by Virgin and Honda to Deliver Exceptional CX
Nuance Announces Acquisition of AI Start-up Saykara
Vonage Scoops Salesforce Award at Virtual Summit
Sabio Selected by Hargreaves Lansdown to Manage CX
Ada’s AI Chatbot on Salesforce AppExchange
Microsoft Teams Certification awarded to ASC
