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Contact Center & Omnichannel
Krisp.ai Aims to Take the Noise out of Voice Calls
Genesys Takes New Strides in Customer Experience
Customer Analytics & Intelligence
The Call Recording Market is Booming says Tollring
Exploring Enterprise Trends with Avaya
Talking AI Strategy with West Corporation
ABBYY Introduces Mobile Capture SDK for CX
Analytics On The Move
VoIPstudio Launches Cloud Calling from Chrome
Avaya Extends Integration with Google Cloud
Evolve IP Acquires NLP and Speech Analytics Firm
New Meeting & Contact Centre Solution by 8×8
77% of Customers ‘Not Happy’ says Serenova
Voicesense: Call Centre Offering
The CX Board YOU Can’t Afford to Miss
See You at the Call & Contact Centre Expo 2019
Cisco Transforms its Contact Centre Agent Experience
