Latest Workforce Engagement Mgmt (WEM)​ News

Latest News

Thoma Bravo Verint acquisition and Calabrio AI-powered CX platform concept

Workforce Engagement Management

Thoma Bravo Closes Verint Deal, Creating the “Industry’s Most Comprehensive AI-Powered CX Platform”

Globe resting in green foliage, symbolising global connectivity, sustainability, and modern customer experience ecosystems

Contact Center & Omnichannel​

The BPO Wake-Up Call: A Complete Guide for CX Leaders

Digital illustration of workforce technology icons above a businessperson’s hand, representing modern workforce engagement management

Workforce Engagement Management

Workforce Engagement Management – The New Standard in Contact Centers

Microsoft Invests $36.5BN into India and Canada for AI Initiative, Expanding Local Customer Services

AI & Automation in CX

Microsoft Invests $36.5BN into India and Canada for AI Initiative, Expanding Local Customer Services

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