AI-Enabled Analytics – Picking Insights That Matter

CX Today's David Dungay hosts Zac Sprackett, Chief Product Officer, SugarCRM as part of our CX Trends series

AI Enabled Analytics – Picking Insights That Matter - CX Trends 2023
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Published: July 10, 2023

David Dungay

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CX Today’s David Dungay hosts Zac Sprackett, Chief Product Officer, SugarCRM as part of our CX Trends series.

During this session, we discuss AI-enabled analytics and how businesses can leverage better data insights.

In doing so, we consider:

  • How can AI contribute to improving analytics capabilities and enabling businesses to get the most out of their data?
  • How AI-powered analytics have helped businesses uncover hidden patterns or trends in their data that they might have otherwise missed
  • How can businesses ensure accuracy and reliability of AI-driven analytics results? What measures can be put in place to prevent biases or incorrect interpretations of data?

If you’re looking for more information on this topic, visit: SugarCRM.

To view the rest of our CX Trends sessions, click here.

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