Tata Communications Kaleyra is a Customer Interaction Suite (CIS) that empowers enterprises to deliver secure, hyper-personalised, and scalable customer experiences across the entire customer journey—from acquisition to retention and loyalty.
We combine CPaaS, CCaaS, Composable CDP, Agentic AI, Multi-Channel Orchestration, Campaign and Journey Builder, and Intelligent Analytics into an integrated platform that enables seamless, automated, and AI-powered interactions at scale.
Trusted by over 4,000 global enterprises, including Fortune 500 companies, Kaleyra powers billions of interactions through direct operator partnerships worldwide. By unifying channels, intelligence, automation and AI, Kaleyra helps enterprises achieve higher ROI, improved operational efficiency, and superior customer experience.