Making the Most of User-Generated Content

CX Today's William Smith hosts Andrew Smith, VP, Marketing, PowerReviews

Voice of the CustomerInsights

Published: September 20, 2021

William Smith

Watch on YouTube.

In this session we discuss the following:

  • The key considerations for success for a business seeking to take advantage of user-generated content
  • The insights and data about customers that ratings and reviews can generate
  • Whether the pandemic has made giving customers a voice more important

If you’re looking for more information on this topic visit PowerReviews.

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