iQmetrix Acquires Shiftlab to Offer Retail WFM Solutions 

Carly Read
Senior Reporter

Companies to bring the best in WFO to retail organisations 

Insights
iQmetrix Acquires Shiftlab to Offer Retail WFM Solutions 

iQmetrix announced it has acquired Shiftlab, a performance-based scheduling platform designed for retail organisations, with the two firms joining forces to bring the absolute best data-driven, AI-based workforce management solutions to the market. 

iQmetrix and Shiftlab have been partners since January of 2020, and this was a natural progression of that strategic relationship. This acquisition serves as a product investment for iQmetrix to expand its platform and will support revenue growth for both companies. 

Jeff Vall, Vice President of Corporate Development at iQmetrix, said: “Adding Shiftlab to the iQmetrix group of companies not only expands our retail management platform capabilities, but also solves a critical pain point for multi-store retail operators looking for employee scheduling automation that is seamlessly integrated into their point-of-sale system.  

“We are so excited to have the Shiftlab team as part of the iQmetrix family, and we look forward to helping them grow the Shiftlab brand.” 

Workforce scheduling is a critical element in enabling a retailer to maximise sales and profits. In addition to its scheduling solutions, Shiftlab offers its unique experience in helping retailers understand the vitals of running an optimised labour operation.  

With its easy-to-use, highly evolved algorithms, Shiftlab helps retailers build confidence in their processes while providing an integrated platform that influences and educates the business in real time. 

Mitch Black, CEO of Shiftlab, said: “Shiftlab is thrilled join iQmetrix and become a significant strategic growth driver in the combined company. 

“We not only view this as a successful exit, but also see iQmetrix as an accelerator in executing our vision of building a market-leading platform that evolves workforce management from a task to a profit-driving strategy for retailers. This is a testament to the vision and innovation of the founders Devin Shrake and Erik Schlesselman.” 

The iQmetrix and Shiftlab teams are now coming together to form a world-class workforce management solution that will drive revenue and enhance labour for their retail clients, now and in the future. 

 

 


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