Cloud banking pioneeer NCino today announced that $2.5 billion-asset WestStar Bank is now live on the nCino Bank Operating System.
WestStar is utilising nCino’s Commercial Banking solution, which provides the bank with a robust, flexible, and highly configurable solution for its employees and commercial clients.
WestStar worked with Enforce Consulting to implement nCino’s cloud-based digital platform in a matter of months.
Raymond Baer, Chief Commercial Banking Officer at WestStar, said: “As a leader in our region for commercial banking, we needed a top of the line, best in class solution that we knew could grow with us and keep up with the pace of change in the industry.
“nCino has supplied us with efficient, relevant business processes that have supported growth and adaptability to enhance our employee and client experience, and better serve our communities. We’re thrilled to have partnered with nCino and look forward to future integrations across the platform.”
For more than two decades, WestStar Bank has relied on paper intensive, disparate systems to complete work for their commercial clients. Through its unique nCino Delivery Centre, Enforce Consulting offered an industry-leading implementation to the community financial institution to support its efforts to transform and digitise its banking practices.
The nCino Bank Operating System is now empowering more than 330 WestStar employees with true insights into the bank through an end-to-end platform that spans business teams and combines customer relationship management, onboarding, loan origination, and instant workflow reporting capabilities to provide WestStar’s clients with a premier experience.
Upon realising nCino’s impact on connecting disjointed systems, creating efficiencies, and supporting the customer journey through any channel, WestStar will be implementing nCino’s Retail Banking solution with Enforce later this year.
Danielle Guille, Executive Vice President at Enforce Consulting, said: “When we embarked on this implementation process, we wanted to ensure WestStar fully adopted nCino’s best-practice solution. To accomplish this, we needed top-level support to ensure the change was well received by the entire bank.
“We were able to leverage our nCino delivery expertise, which enabled us to quickly bring a highly effective, customer-centric solution to deliver an elite user experience for the people and communities WestStar serves.”
Will Cameron, SVP of Community and Regional Banking at nCino, added: “It’s important to us to offer the right combination of high-touch personalised banking expertise and high-tech capabilities.
“Clients continue to demand their financial institutions become more innovative and digital-savvy to meet their ever-changing needs. We look forward to our continued work with WestStar to help them achieve the scale and agility they need to stay ahead of the competition in the region.”
