Forget PowerPoint decks, stiff conference halls, and lukewarm coffee. Women in CX UnConferences offer something different.
Designed as intimate, practitioner-led workshops, they spark bold, authentic conversations and empower leaders to push boundaries as they elevate customer experiences.
Hence, the theme for this Fall: “Moving Beyond”.
The Women in CX team wants to push past the same old best practices, share real experiences, and inspire attendees to move the needle.
After all, the current rate of change within CX is tiring a lot of leaders out. This is an opportunity to get reinspired and step forward with more confidence and purpose.
When & Where
- Berlin: 23–24 September 2025
- Miami: 18–19 November 2025
Each event is capped at just 50 women per city, creating a uniquely intimate space for connection, collaboration, and conversations that matter most to the attendees.
What Makes It Different?
This isn’t a standard CX conference. Forget the slides and suits, the UnConference event series flips the script:
- You set the agenda: Using Open Space Technology, participants co-create every discussion.
- A real agenda: No early wake-up call to travel across the country. These events fit around real lives, running from 11:30am on Day 1 to 3:30pm on Day 2.
- Unforgettable experiences: From a riverside garden BBQ in Berlin to a rooftop pool party (with mojitos and salsa!) in Miami, these events stick in the memory bank. And if CX has taught us anything, it’s that a great experience leaves a memory.
- Perks that matter: Professional headshots, curated goodie bags, and a post-event Playbook capturing the best ideas. These are just of the perks.
Why Should You Be There?
The Women in CX UnConferences offer a hands-on, inclusive experience where everyone contributes, learns, and enjoys themselves.
Attendees collaborate with like-minded women from around the globe, shaping future customer experiences while leaving inspired, empowered, and equipped with actionable insights.
Moreover, long after the event, the authentic relationships established typically continue, as the community continues exchanging challenges and ideas that spark creative solutions.
In Their Words…
“Going global with the UnConference is a defining moment for our community. It proves what’s possible when women come together to build something different.” – Clare Muscutt, Founder & CEO of Women in CX
“This isn’t just another conference — it’s an experience built for women, by women. Every detail of the agenda reflects what our members told us they need — time to travel, space to contribute, and moments to connect.” – Meg Coates, Head of Operations at Women in CX
Get Your Tickets
Ready to “move beyond”? If so, tickets – and exclusive member bundles – are still available.
But remember, spots are intentionally limited and won’t last long. Get your ticket here
