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Emma Newman

Latest Stories from Emma Newman

CX highlights from NRF '24

Event News

CX highlights from NRF ’24

Businessman looking at the fuzziness of the year 2024 through telescope, forecast, prediction in business, vector illustration

Contact Center & Omnichannel

The Shape of Things to Come

I've got too many questions and zero answers

Customer Engagement Platforms

Choice Overload – Taking the Anxiety out of Retail

an AI driven robot in a wine shop suggesting wine

Contact Center & Omnichannel

Making Smart Choices – AI & Retail Recommendations

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