Home → Archives for Sandra Radlovački
Sandra is a CX Today journalist
Contact Center
SMG Boosts Its Digital Experience Offering
Twilio Invests in Syniverse
BIG CX NEWS from Zoom, Zendesk, and Avaya
CRM
Salesforce Acquires Troops.ai
Sprinklr Integrates with Twilio
Enghouse Interactive Research: New Digital Channels Are Here to Stay
Infobip is Now Available on Oracle Cloud Marketplace
Bright Pattern Launches a Remote Assist App
Qualtrics and SAP Partner on Contact Centre Empathy
Loyalty Management
Listen Closely: Strengthening Brand Loyalty with Conversation Intelligence
Pipedrive Announces New WhatsApp and Messenger Integrations
Customer Data Platform
NICE Joins Forces With the British Transport Police
BIG CX NEWS from Five9, Microsoft, and Twilio
3 Steps for Leveraging Omnichannel Data to Deliver Outstanding CX
makepositive Expands into Spain
Pindrop Partners With Google Cloud
