Home → Archives for Sandra Radlovački
Sandra is a CX Today journalist
Contact Center & Omnichannel
SMG Boosts Its Digital Experience Offering
Twilio Invests in Syniverse
BIG CX NEWS from Zoom, Zendesk, and Avaya
CRM & Customer Data Management
Salesforce Acquires Troops.ai
Sprinklr Integrates with Twilio
Enghouse Interactive Research: New Digital Channels Are Here to Stay
Infobip is Now Available on Oracle Cloud Marketplace
Bright Pattern Launches a Remote Assist App
Qualtrics and SAP Partner on Contact Centre Empathy
Customer Engagement Platforms
Listen Closely: Strengthening Brand Loyalty with Conversation Intelligence
Pipedrive Announces New WhatsApp and Messenger Integrations
Customer Analytics & Intelligence
NICE Joins Forces With the British Transport Police
BIG CX NEWS from Five9, Microsoft, and Twilio
3 Steps for Leveraging Omnichannel Data to Deliver Outstanding CX
makepositive Expands into Spain
Pindrop Partners With Google Cloud
