Home → Archives for Sandra Radlovački
Sandra is a CX Today journalist
Contact Center
The Secret to Retaining Employees
The Future of Digital Transformation in the Contact Centre
Workforce Engagement Management
Sense Releases a New Talent Matching Solution
Invoca Launches New AI Solution for Healthcare
Avaya Partners with Alcatel-Lucent Enterprise
Conversational AI
Authenticx Strengthens Platform Capabilities to Improve Healthcare Experiences
Customer Data Platform
SAP Announces New Offering to Leverage Experience Data
BIG CX NEWS from Google, Cresta, and Twilio
How Speech Analysis Improves Contact Centre Performance
Semafone and Talkdesk Partner on Contact Centre Compliance
Qualtrics Unveils Employee Safety and Well-Being Solutions
Twilio Launches New Cloud Contact Centre API
Treasure Data and Sinch Partner on Mobile Omnichannel Engagement
Vonage Ramps Up Its Conversational App Capabilities
Genesys, Five9, and Zoom Invest in Cresta
Dialpad Adds New Digital Channels and Virtual Agent Support
