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Sandra is a CX Today journalist
Contact Center
Voximplant Launches a New NLP Service
Glia Teams Up with Sureify
PCI Pal Announces Global Partnership with VoiceFoundry
BIG CX NEWS from NICE, Zendesk, and Meta
Commerce.AI Platform Added to Genesys AppFoundry
Uniphore Valued at $2.5B Following $400M Funding Round
Akixi Receives Investment from Axiom Equity and True North Advisory
Observe.ai Launches a New Offering for B2C Sales Teams
Pega Launches Voice and Messaging AI Solutions
Embrace the New Metrics of a Modern Contact Centre
ZoomInfo Launches Account-Based Marketing Platform
BIG CX NEWS from Avaya, Twilio, and Genesys
Workforce Engagement Management
Infosys Collaborates with Qualtrics
Digital Experience Platform Piano Acquires SocialFlow
Medallia to Help 1,000 Hyatt Properties Enhance Guest Experiences
Engagement Platform Mindful Available on Genesys AppFoundry
