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Sandra is a CX Today journalist
Customer Analytics & Intelligence
Zoho Unveils Business Intelligence Platform
Contact Center & Omnichannel
Teradata Announces New Cloud Offerings on Microsoft Azure
Workforce Engagement Management
Verint Recognised for Market Share Leadership
CallMiner Launches New Conversation Analytics Solution
Avaya Named Major CPaaS Player
Dialpad Introduces TruCaaS
Voxprotocol Announces Strategic Partnership with Cashew.ai
Zoom Adds Sensory Speech Recognition
Qlik Named a Finalist of 2021 Microsoft Analytics Partner of the Year Award
Unbabel Integrates with Zendesk to Empower Agents
WellSaid Labs Closes $10M Round
Yellowfin Introduces World’s First Data Storytelling Feed
Gousto Chooses Sisense to Boost its Data Capabilities
Big CX News You May Have Missed
Text IQ Acquired by Relativity
Domo Named an Overall Leader in BI