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William Smith is a technology journalist with an interest in writing about CRM, feedback, helpdesk and loyalty solutions.
CRM & Customer Data Management
SQUIRE Raises $60mn for Barbershop CRM and POS
Creatio Debuts CRM on AWS Marketplace
Uncategorized
Survey Reveals State of Human Experience in Workplace
Culture Amp Employee Experience Platform Raises $100mn
Open Source SMB CRM and ERP Odoo Reveals $215mn Funding
Contact Center & Omnichannel
WELL Health Launches Healthcare Conversational AI
Helpdesks: A Fireside Chat
Customer Engagement Platforms
Personalisation and the Importance of CX for Retailers
Unanet CRM Joins Unanet Connect Integration Marketplace
Workforce Engagement Management
Study Highlights Automation Initiative Roadblocks
Remote Helpdesk Firm Atera Reveals $77mn Funding Round
Moveworks Enhances Employee Conversational AI Offering
AS Roma, Zytara Labs Partner on Blockchain Experiences
Thought Industries Grows Customer Education Platform
Qualtrics: Flexibility the Future of Work
Talent Firm iCIMS Debuts Automated Video Experiences
