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William Smith is a technology journalist with an interest in writing about CRM, feedback, helpdesk and loyalty solutions.
SQUIRE Raises $60mn for Barbershop CRM and POS
Creatio Debuts CRM on AWS Marketplace
Uncategorized
Survey Reveals State of Human Experience in Workplace
Culture Amp Employee Experience Platform Raises $100mn
Open Source SMB CRM and ERP Odoo Reveals $215mn Funding
Contact Center & Omnichannel
WELL Health Launches Healthcare Conversational AI
Helpdesks: A Fireside Chat
Customer Engagement Platforms
Personalisation and the Importance of CX for Retailers
Unanet CRM Joins Unanet Connect Integration Marketplace
Study Highlights Automation Initiative Roadblocks
Remote Helpdesk Firm Atera Reveals $77mn Funding Round
Moveworks Enhances Employee Conversational AI Offering
AS Roma, Zytara Labs Partner on Blockchain Experiences
Thought Industries Grows Customer Education Platform
Qualtrics: Flexibility the Future of Work
Talent Firm iCIMS Debuts Automated Video Experiences
