Home → Archives for William Smith
William Smith is a technology journalist with an interest in writing about CRM, feedback, helpdesk and loyalty solutions.
CRM & Customer Data Management
ArrowStream Adds Supply Chain Contract Management Offer
Liaison’s Admissions Solution Integrated with Slate CRM
Uncategorized
Medallia Chooses Oracle for Experience Cloud
Contact Center & Omnichannel
SparkCognition Acquires Knowledge Management Firm Maana
Northpass Integrates Learning Platform with HubSpot CRM
Event News
Call & Contact Centre Summit Roundup
Lakeside Debuts Lakeside Assist Helpdesk Solution
Workforce Engagement Management
Verint Deploys WFM Solution for COVID-19 Mental Health
Dynata Data Platform Expands Data Connection Features
Customer Engagement Platforms
Half of Employers Plan to Increase Corporate Gifting
Clickatell Launches Automated Chat Desk Designer
Tableau Adds Salesforce Natural Language Search
Customer Analytics & Intelligence
TideSmart and Reveal Partner on Face-to-Face Analytics
Visual Feedback Platform MarkUp Partners with Loom
Chorus.ai Extends Momentum Conversation CRM Tool
Collective[i] AI CRM Debuts Upskilling Initiative
![Collective[i] AI CRM Debuts Upskilling Initiative](https://www.cxtoday.com/wp-content/uploads/2021/06/Untitled-98.jpg)