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William Smith is a technology journalist with an interest in writing about CRM, feedback, helpdesk and loyalty solutions.
Workforce Engagement Management
Planview Debuts TeamTap Innovation Offering
Customer Engagement Platforms
Factor4, SavorConnect Launch Omni-Channel Shopify Gift Cards
Contact Center & Omnichannel
JustAnswer Launches Employee Expert-on-Demand Platform
Yotpo Debuts Ecommerce Partner Portal
Five9: Democratizing AI Development and Deployment
Comviva Debuts Marketing and Rewards Platform
Syte Acquires Visual Search Company Slyce
Uncategorized
Achievers Launches Employee Experience Platform
CRM & Customer Data Management
Plannuh Marketing Automation Platform Raises $4mn
Genesys Launches BeyondCX Elearning Programme
Bilt Rewards Real Estate Loyalty Platform Raises $60mn
AWS and Salesforce Expand Partnership at Dreamforce
Oracle Announces Fusion Marketing Automation Solution
Thought Industries Debuts Customer Learning Cloud
Salesforce, Slack Announce New Integrations at Dreamforce
Act-On Software, Zendesk, Partner on CRM Integration
