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The Latest BIG News from AWS, Talkdesk, Salesforce, & NICE
Data & Analytics
Salesforce Goes Deeper on Sustainable Tech Development with Ferrovial and NTT DATA
CRM
Gartner Magic Quadrant for B2B Marketing Automation Platforms 2023: The Rundown
Salesforce Creates a “Customer Success Score” to Help Businesses Maximize Their Investment
WFO
The Latest BIG News from Zoom, Cisco, Oracle, & Salesforce
Salesforce Inks Agreement to Acquire Airkit.AI
Salesforce Makes Layoff U-Turn, Intends to Hire 3,300 New Employees
The Latest BIG News from Salesforce, Avaya, & HubSpot
Gartner Magic Quadrant for Sales Force Automation (SFA) Platforms 2023
CX TV
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
Salesforce Debuts Einstein 1 Copilot, an AI Assistant That Covers All of Its Apps
Salesforce Announces Einstein 1 as Its Core Platform, Offers Data Cloud & Tableau for Free
The CX Cloud from Genesys and Salesforce Is a Gamechanger. Here’s Why
The Latest BIG News from Genesys, Salesforce, Sprinklr, Microsoft, & AWS
Genesys and Salesforce Announce a Joint Platform for CCaaS and CRM
The Contact Center Suites Buyers Guide 2023: Top Takeaways