News
Gartner Exposes the Pressure on Customer Service Leaders to Deploy “Limitless Automation”

Contact Center

Gartner Exposes the Pressure on Customer Service Leaders to Deploy “Limitless Automation”

Big CX News

Contact Center

Big CX News from Cisco, Microsoft, Salesforce, & Verint

Leading Contact Center Providers Called Out for Withholding Data from Rival AI Solutions

Contact Center

Leading Contact Center Providers Called Out for Withholding Data from Rival AI Solutions

Implementing Contact Center Copilots: 2degrees' Challenges, Lessons, and Best Practices

CX TV

Implementing Contact Center Copilots: 2degrees’ Challenges, Lessons, and Best Practices

5 Pitfalls to Avoid when Picking your CCaaS Provider

Contact Center

5 Pitfalls to Avoid when Picking your CCaaS Provider

Cloud computing illustrated

CRM

SAP Unveils a New Point of Sale Solution, Connects the CX Ecosystem