CX Today’s Susie Harrison hosts Anand Viswanathan, AVP & Global Head of CCaaS, Tata Communications.
In this video, Anand shares his top tips on finding a best fit CCaaS platform. It also covers:
- The importance of scalability, security and compliance in making a CCaaS platform selection
- Agent productivity and efficiency
For more information, visit Tata Communications.
Thanks for watching. If you’d like more content like this, don’t forget to SUBSCRIBE to our channel.
You can also join the conversation on our X and LinkedIn pages.