CX Today’s William Smith hosts Anna Stokes, Director – Global Product, Enghouse Interactive.
In this session we discuss the following:
- The benefits of integrating Microsoft Teams with a contact centre environment
- The most useful capabilities of Microsoft Teams for serving customers
- The major concerns preventing businesses from utilising Teams in this manner
If you’re looking for more information on this topic visit Enghouse Interactive.
Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter, LinkedIn and Facebook pages.
