CX Today’s Charlie Mitchell hosts Jono Luk, Vice President of Product Management at Webex, discussing how businesses are converging CX and EX.
In this session, we consider:
- Why are more brands tying together customer and employee experiences?
- The first steps for converging CX and EX
- Convincing execs to take EX seriously as a means of improving CX
- How Webex is helping brands to enhance employee experiences
- How Cisco is walking the walk
To learn more about any of the technologies discussed, visit Webex.
Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter and LinkedIn pages.