CX Today’s Charlie Mitchell hosts Martin Taylor, Deputy CEO of Content Guru.
In this session, we consider the evolution of video within the contact center space, discussing:
- Why the video boom never happened in CX
- The sectors that have rushed to embrace video and relevant use cases
- The sectors that haven’t yet, but may be missing an opportunity
- Up-and-coming video innovations that will pull the channel forward
- How Content Guru is preparing for the future of video
If you’re looking for more information about Content Guru’s storm LINK solution, visit Content Guru.
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