Enterprise AI platform Veritone has announced new enhancements to its synthetic voice solution.
Launched in May 2021, Veritone Voice now offers an option to edit voice projects with breaks, pauses, selected phonemes and prosody. These voice projects often support CX initiatives such as IVR and voice bot creation.
Users are also able to adjust voice rate, pitch and volume, and switch between languages mid-conversation to give synthetic voice more natural sound.
Additionally, 72 new stock voices have been added to the solution’s library, bringing the total to almost 300 languages.
Chris Doe, Head of Commercial Products, Veritone, said: “When Veritone launched Veritone Voice in May 2021, we envisioned a synthetic voice solution that would not only humanize digital content but also remove the limitations of where and how voice personalities could be securely and efficiently replicated and heard.”
“In less than a year, we’ve achieved just that with these added features, which help corporations, media companies, brands, broadcasters, podcasters and advertisers create revenue opportunities and satisfy increasing consumer demand for more natural, localized and personalized content.”
The solution includes a suite of integrated voice features such as creation, management, workflows, monetisation, and licensing with compliance and protection. The solution also supports speech-to-speech and text-to-speech capabilities.
Sean King, Senior Vice President, Commercial Services, Veritone, said: “Companies now have the unique ability to establish their digital voice brand from their customer care systems, product tutorials, or in-product voice engagement.”
“That’s the power of Veritone Voice. It gives brands the ability to meet customers’ needs with hyper-realistic localized voices and languages at scale and in a fraction of the time and cost it would take to try to create one from a human voice. The new features are a regular drumbeat of advances we are making to Veritone Voice in 2022 and beyond.”
The news follows a recent partnership between Veritone and Snowflake, which aims to increase ease of access to the solution.
