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ServiceNow Officially Enters the CRM Market

CRM

ServiceNow Officially Enters the CRM Market

HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users

CRM

HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users

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Big CX News

Contact Center

Big CX News from NICE, Zendesk, Meta & Five9

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Contact Center

NICE Names Scott Russell as New CEO, Posts Strong Q2 Numbers

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CRM

Zendesk Teams with Meta to Launch Customer Messaging App

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Customer Data Platform

Twilio Sued for Allegedly Collecting Customer Data Without Consent

Macy's Storefront

CRM

Macy’s Leverages Rokt’s AI & Machine Learning to Enhance the Shopping Experience

Five9 Hits $1bn in Annual Revenue Run Rate, AI & Automation Key to Success - CX Today News

Contact Center

Five9 Hits $1bn in Annual Revenue Run Rate, AI & Automation Key to Success

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Contact Center

Five9 Set to Acquire Acqueon, Highlights Orchestration & Omnichannel Capabilities

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Conversational AI

Exclusive: Playvox Founder Opens Up on His Departure from the Company and the Launch of Oversai

Big CX News

Contact Center

Big CX News from Five9, NICE, Oracle & Webex

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Contact Center

Oracle Boosts Personalized Messaging Capabilities with Syniverse Solution

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Contact Center

Huawei and Indosat Launch the Biggest Digital Intelligence Operations Center in Southeast Asia

Customer Relationship Management ,Businessman hold of global structure , Data exchanges development. customer service, social media, digital marketing

Customer Data Platform

The Forrester Wave for Customer Analytics Technologies 2024: Top Takeaways

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CRM

Salesforce to Acquire Unified Omnichannel Retail Platform

The Big Salesforce-Workday Announcement: A Closer Look

CRM

The Big Salesforce-Workday Announcement: A Closer Look

“Never Rational!” Pegasystems Reacts as $2BN Appian Case Is Overturned

CRM

“Never Rational!” Pegasystems Reacts as $2BN Appian Case Is Overturned

Bird Unveils an AI-First CRM, Announces a 90 Percent Discount on Sinch, Twilio, & Zendesk

CRM

Bird Unveils an AI-First CRM, Announces a 90 Percent Discount on Sinch, Twilio, & Zendesk

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