CRM News

CRM

No More “Ifs”: Why AI Is Now a Non-Negotiable for Government Customer Service

Contact Center

Choosing The Best AI Provider for Your Contact Center

CRM

HubSpot Introduces Agent.AI: The “Only” Network of AI Agents

CRM

The Latest BIG News from Salesforce, HubSpot, OpenAI, & Talkdesk

CRM

Salesforce Announces AI Analytics Platform: Tableau Einstein

CRM

Salesforce Dreamforce 2024: 5 Top Takeaways from the Event (So Far!)

CRM

HubSpot Promises to Make AI Easy, Announces Breeze

CRM

Genesys and Salesforce Expand the Availability of Their Unified CCaaS-CRM Offering

CRM

Big CX News from Salesforce, Twilio and ServiceNow

CRM

Salesforce Unveils ‘Groundbreaking’ AI Agents Solution, Agentforce

CRM

SugarCRM Appoints New CEO to ‘Innovate and Grow’

CRM

Salesforce CEO Reveals its ‘Next Big Transformation’

CRM

Twilio Announces the Global Availability of Branded RCS Messaging

CRM

Salesforce to Acquire Own Company for $1.9BN, Biggest Acquisition Since Slack

Contact Center

Big CX News from Salesforce, NICE, Microsoft & Dubber

CRM

Salesforce Offers Enterprise Sales and Service Cloud Customers a Free Upgrade

CRM

Analysts React to Salesforce’s Acquisition of PredictSpring

CRM

Early Users React to the Genesys and Salesforce Unified CCaaS-CRM Solution