CRM News

CRM

ServiceNow Officially Enters the CRM Market

CRM

HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users

CRM

OpenAI Rolls Out Shopping in ChatGPT Following Rumors of a Big Shopify Partnership

CRM

The Big Cisco-ServiceNow Partnership: A Closer Look

CRM

Salesforce Hopes to Shift Half of Its 9,000 Customer Support Agents Into New Roles

CRM

Gartner Magic Quadrant for Content Marketing Platforms (CMPs) 2025: The Rundown

CRM

ServiceNow Secures 9 CRM Megadeals, Reiterates Goal to Lead the Market

CRM

ServiceNow on Its Logik.ai Acquisition: “This Is a Major Acceleration of Our CRM Strategy”

CRM

Salesforce Launches Its Second New Edition of Agentforce in Two Weeks

CRM

HubSpot to Snap Up Dashworks & Bolster Its Breeze Portfolio

CRM

Gong Claims Most AI Agents Are “Unrealistic or Uninspired”, Unveils Its Own to Move the Needle

CRM

The Big Salesforce-Google Partnership: A Closer Look

Contact Center

Google Debuts Its “Next-Generation” Customer Engagement Suite

CRM

Salesforce Service Cloud vs. ServiceNow Customer Service Management (CSM): The CRM Showdown

CRM

HubSpot Brings AI Agents to SMBs

CRM

The Ultimate ServiceNow Career Guide for 2025: Jobs, Salaries, & Certifications

CRM

Salesforce Drops Another Version of Agentforce, This Time Targeting Field Service

CRM

Microsoft Outlook Warns Businesses: Authenticate Your Emails or Get Used to the Spam Folder