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Customer Data Platform
Transitioning to a Dynamic Data Hub: The Future of CX
Microsoft CEO Satya Nadella Wants to Change How You Think About AI
What Customer Insights Is Adobe Pulling From the Metaverse?
Intermedia Launches an AI-powered Analytics Feature
Salesforce Is Set to Add No-Code Automation Capabilities to MuleSoft
Forrester Wave for People-Oriented Text Analytics Platforms 2022 (Q2)
Qualtrics and ServiceNow Launch a New Insights Solution
Conversational AI
89% of Tech Executives Plan to Increase Digital CX Spending
Contact Center
The CX Summit Is Now LIVE!
Merkle Launches an Identity Resolution Platform
Zoom IQ for Sales: What You Need to Know
Genesys Unveils a New Customer Journey Analytics Solution
Tethr Offers a Free Trial of Its Conversation Intelligence Solution
How to Measure Customer Lifetime Value (CLV)
Domo Beats Microsoft and Salesforce to Top Respected BI Vendor List
Verint Teams Up with Intelligent Voice on Compliance Oversight
7 Business Intelligence and Analytics Vendors to Watch In 2022
96% of CX Leaders Are Expanding Their Customer Data Strategies
Voice 2.0 and the Rise of Intelligent Voice in CX
CX TV
Assessing the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023
Event News
CX Awards 2023 Winners 🏆
The CX Awards Final Is Today: Here’s What You Can Expect!
The CX Awards 2023: Shortlist of Finalists Revealed