Data & Analytics
Big CX News from Salesforce, RingCentral, Microsoft, 8×8 and Five9
Introducing the CX Today Marketplace
Accenture Purchases Nextira in AI, ML Push
Activist Investor Pushes for Change at Twilio Amid Big Losses
Generative AI In the Enterprise: A Disaster Waiting to Happen?
LeapXpert Launches Compliance Solution for iMessage
A Guide To Comparing Conversational AI Tech
Twilio Records $1.38BN In Annual Net Losses: Now What?
Cisco AppDynamics and ThousandEyes Form New Integration
Dialpad Expands AI Capabilities with Google Cloud Partnership
What is Dynamics 365 Guides? An Introduction
ChatGPT Hype Is Driving Enterprise-Grade AI Adoption, says Gartner
Sisense Appoints a New CEO and COO
Compliance Issues In 2023, No Laughing Matter
The Risks of Using Generative AI In Your Business
Google’s Latest Generative AI Plans Prompt an End-User Warning from Twilio
Zoom, Oracle to Optimize Telehealth Services
Gartner Magic Quadrant for Analytics and Business Intelligence Platforms 2023
Assessing the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023
CX Awards 2023 Winners 🏆
The CX Awards Final Is Today: Here’s What You Can Expect!
The CX Awards 2023: Shortlist of Finalists Revealed
Protecting Customer Data in the Face of Cyberattacks
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What Customer Insights Is Adobe Pulling From the Metaverse?
An Introduction to Customer Data Integration (CDI)