The College of Health Care Professions (CHCP) strives to help students gain the knowledge, skills, and proficiency needed to take entry-level positions in specific healthcare fields.
Now, it’s advancing its student support program.
In the following interview with CX Today’s Charlie Mitchell, David Bent, VP of Digital Services at the College of Health Care Professions, shares the strategy.
In doing so, he discusses:
The Current Role of AI & Automation in Digital Student Engagement
Find out how the CHCP is augmenting the student experience with AI in a bid to bolster support services and engagement.
Where Will the CHCP Innovate Next?
As AI evolves, the CHCP aims to advance its strategy, too. Discover where Bent & Co., wish to innovate next.
What Will He Take Back to the CHCP Post-Interactions?
Unpack what Bent hopes to gain from the NiCE Interactions 2025 event, which will help further bolster the CHCP’s CX strategy.
The CHCP is innovating on the student experience with NiCE. For more on NiCE’s tech stack, visit: www.nice.com
