Contact Center & Omnichannel
8×8 Adds New AI and Customer Engagement Features
8×8 Secures a 20,000+ Seat CCaaS & UCaaS Megadeal
8×8 Expands AI-Powered Voice Self-Service Offering
8×8 Finds Its CCaaS Groove in the Midmarket, Sees Deals Spike in the Segment
CX TV
8×8 Sees “Huge Appetite” for AI & Automation, Introduces Engage (Big CX Update 2024)
8×8 Brings AI Support to UK Elections
8×8 Enjoys CCaaS & CPaaS Growth, But UCaaS Is Proving a “Tough Market”
King Power Slashes Operational Costs with 8×8’s SMS API
8×8 Releases Engage to Support Customer-Facing Employees
8×8 CEO Declares Revenue Rock Bottom Is Close, Announces New CX Product Line