Award-wining zero-code platform automates customer experience across digital touchpoints
Conversational AI leader Senseforth.ai announced a $14 million investment from Fractal, a global provider of artificial intelligence and analytics solutions to Fortune 500 companies. The investment will help Senseforth.ai scale and expand its footprint across Fractal’s clients globally.
Shridhar Marri, CEO and Co-Founder of Senseforth, said:
“This strategic investment creates a new growth blueprint for Senseforth.ai. We are thrilled to deliver on our vision “to make technology humanlike”, enabling continuous Human-AI interaction, transforming complex business processes.”
“We can now scale talent, accelerate growth, make more investments in R&D, and create incredible value for our clients.”
Senseforth.ai’s patented and award-wining zero-code platform A.ware automates customer experience across digital touchpoints for global enterprises. According to predictions, 30% of customer experiences will be handled by conversational AI by 2022. A.ware makes it easy to build, train, deploy, and scale conversational AI solutions to drive revenue, reduce costs and increase operational efficiency.
Fractal’s Co-Founder, Group Chief Executive and Vice Chairman, Srikanth Velamakanni said: “Senseforth.ai’s founders Shridhar, Krishna and Ritesh have built a great team and a robust platform that’s deployed at scale with marquee clients like HDFC Bank. Senseforth’s technology is ahead of the competition, especially as evidenced by their performance benchmark on the leaderboard of Stanford Question Answering Dataset (SQuAD) 2.0.”
“We are excited to partner with the Senseforth.ai team to contribute to their next phase of growth.”
Pranay Agrawal, Fractal’s Co-founder and Chief Executive Officer, said: “We are inspired by Senseforth.ai’s work with the government of India to remove technology barriers in accessing citizen services for 700 million internet users through conversational AI. We are delighted to partner with Senseforth and expand conversational AI solutions to our clients.”
Ritesh Radhakrishnan, CTO, and Co-Founder of Senseforth, said:
“At Senseforth.ai, we have built A.ware, one of the most powerful and comprehensive Conversational AI Platforms in the market today. A.ware is already automating billions of conversations for enterprises across the world. This investment will help us further strengthen our technology foundation and scale our platform and products to become the undisputed market leader in the Conversational AI space.”