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Microsoft Brings Workforce Engagement Management to the Dynamics 365 Contact Center
Contact Center & Omnichannel
Not Just Another Agent Assist Tool: Deepdesk Goes Beyond the Basics
Microsoft Hits 1MN+ Custom AI Agent Milestone, with 230,000+ Organizations Using Copilot Studio
AWS Doesn’t Let Data Barriers Stifle Contact Center Innovation. It Breaks Them Down.
Five9 and Salesforce Announce a Unified CCaaS-CRM Offering
