Home → Automation
Contact Center
Deutsche Kreditbank Leverages Pega Platform to Automate Workflows
Loyalty Management
AiFi, Carrefour, Partner on Concept Convenience Store
CRM
Adwerx Secures $14.5mn for CRM Advertising Platform
Luma Health Raises $130mn Series C for Patient Engagement
Contact Center Reviews
Verint Intelligent Virtual Assistant Review: Agent Training Support
BIG CX NEWS from RingCentral, Verint, and Qualtrics
Zoho CRM vs HubSpot: Customer Relationship Tools
Freshdesk Omni-Channel Suite Review: Knowledge Base Access
Looking Forward to the Contact Centre of 2022
Exploring the Five9 CX Marketplace
Intercom Conversational Support Funnel Review: An Effective Self-Service Solution
BIG CX NEWS from RingCentral, Sprinklr, and ZeroShotBot
WalkMe and SAP Concur Partner on Employee Experience
Blue Prism and AWS Form Automation Partnership
Calabrio ONE Review: An Intelligent CX Toolkit
Salesforce Service Cloud vs ServiceNow Customer Service Management
