Home → Automation
Voice of the Customer
getWizer, Rybbon Partner on Digital Research Incentives
Contact Center
Thought Industries, SearchUnify Partner on Personalised Search
What is Multi-Media Blending in a Contact Centre?
NICE Updates RPA Solution for Personalised CX
Amazon Connect Wisdom Review: Real-Time Customer Recommendations
Customer Data Platform
Tableau Launches New Enterprise Analytics Features
CRM
Revenue Grid Raises $20mn for Revenue Intelligence
Pipeliner CRM Adds Project Management Features
Calabrio: Calculating the ROI of WFM in a Remote World
ActiveCampaign CX Automation Commits to Customer Access
Microsoft Power Platform Review: Virtual Agents
SAP CRM Review: Precise Customer Targeting
Qualtrics Debuts Brand Impact Simulator Solution
Zendesk Acquires Automation Startup Cleverly.ai
Propertybase Real Estate CRM Acquired by Lone Wolf
Pipedrive CRM Review: Activity Management & Open API
