Latest BIG CX News

Voice of the Customer

The Latest BIG News from Genesys, Salesforce, & Pegasystems

CX TV

BIG CX News – The Latest on Twilio’s CEO Change & Zendesk’s Klaus Acquisition

Contact Center

The Latest BIG News from Microsoft, Twilio, Salesforce, & Zoom

Workforce Engagement Management

The Latest BIG News from Twilio, Zendesk, Calabrio, & Microsoft

Contact Center

The Latest BIG News from AWS, Verint, Salesforce, & NICE

CX TV

BIG CX News – The Latest on the Zoom-Five9 Acquisition Rumors & RingCentral’s CEO Departure

Contact Center

The Latest BIG News from RingCentral, Salesforce, Genesys, & Gartner

Contact Center

The Latest BIG News from Five9, Zoom, Twilio, & Verint

Contact Center

The Latest BIG News from AWS, Google, Adobe, & CX Today

Contact Center

The Latest BIG News from Zoom, Verint, Salesforce, & AWS

Contact Center

The Latest BIG News from Microsoft, Cisco, NICE, & Salesforce

Contact Center

The Latest BIG News from RingCentral, Twilio, OpenAI, & IBM

CX TV

BIG CX News – The Latest on Cisco’s New Contact Center Packages, GenAI In CX, & “CCaaS Deceleration”

Workforce Engagement Management

The Latest BIG News from AWS, Vonage, Five9, & NICE

Contact Center

The Latest BIG News from Cisco, Microsoft, Zoom, & SAP

Customer Data Platform

The Latest BIG News from Vonage, Twilio, Avaya, AWS, & IBM