Big CX News – The Latest on the Salesforce-Informatica Fallout, Avaya-Edify Acquisition, & More

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world

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Published: May 16, 2024

Charlie Mitchell

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CX Today’s Charlie Mitchell presents the latest trending news from the customer experience world.

He’s joined by five prominent CX analysts to dissect the latest stories from the space – including news from Salesforce, Informatica, Avaya, Genesys, & ServiceNow.

In this edition, our CX experts include:

  • Zeus Kerravala, Principal Analyst at ZK Research
  • Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
  • Simon Harrison, Founder & CEO of Actionary
  • Keith Kirkpatrick, Research Director at The Futurum Group
  • Martin Schneider, Head of Research at Annuitas Research

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