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Customer Data Platform
IBM Cognos Analytics: A Leading BI Solution
Loyalty Management
Twilio Prepares to Launch Its Engage Solution
Contact Center
Want to Move on from Security Questions? Here’s How
The Top 10 Customer Data Analytics Tools in 2022
Accenture Acquires Ergo
11 Quick-Fire Ideas to Enhance Customer Experience
Fewer Than One in Five Brits Believe Brands Understand Their Needs
CRM
3 Major Differences Between a Customer Relationship Management and Customer Data Platform
SAP Announces New Offering to Leverage Experience Data
Oracle Are “Going After” AWS Aurora Users
Gartner Magic Quadrant for Data and Analytics Service Providers 2022
OpenText Expands its Google Cloud Partnership
ZoomInfo Partners with Google Cloud on Business Data
Pipedrive Opens New Cloud and Data Centre in the UK
BIG CX NEWS from Medallia, Zendesk, and Nuance
Databricks Introduces Data Lakehouse for Retail
