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Customer Data Platform
Cisco Looks to India to Maximize the Growth of Webex
The Microsoft Power Platform: All the Latest Updates from Ignite
Customer Experience: The Difference Between Retail Therapy and a Headache
CTA – The New Mantra for Managing Customer Data
Pega Announces Customer Data Connectors
Contact Center
NICE Customer Journey Analytics: Shaping Omnichannel Experiences
Solving the CX Puzzle: The Role of Employee Experience and AI
CRM
Salesforce Unveils a New “Magical” Data Platform
Convergence of Solutions: What Does It Mean for CX Teams?
Accelerating Cloud-Enabled Digital Transformation
Salesforce Expands Partnership with Snowflake
Solving the CX Puzzle: Make Way for Customer Data
Oracle Estimates Its Annual Cloud Revenues Will Exceed $20BN In 2023
What Does a Customer Data Manager Do?
7 Excellent Examples of Contact Center Reports
Observe.AI Launches a New Analytics Capability
