Latest Call & Contact Center Software News

Latest News

8x8 acquires Maven Lab to expand APAC customer engagement capabilities

Contact Center & Omnichannel​

8×8 Expands APAC Customer Engagement with Maven Lab Deal

How to Navigate the CX Vendor Arms Race

AI & Automation in CX

How to Navigate the CX Vendor Arms Race

Analyst and Head of Research Tim Banting discusses the CCaaS market.

Contact Center & Omnichannel​

How Data Layers and AI Are Rewriting the CCaaS Market

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